PRIVACY POLICY

We collect only the personal information needed to confirm bookings and provide services (name, contact, ID where required). We do not sell your data; we share it only with trusted service providers as needed to fulfill bookings. For full details—including cookies, data retention, and your rights—see the full policy below.

1. Scope & Controller

This Privacy Policy explains how Nemophilist Travelbindass.in Private Limited collects, uses, stores, and discloses personal information in connection with the Platform and Services. Contact: info@travelbindass.in

2. What Information We Collect

  • Personal details you provide: name, email, phone, postal address, date of birth (if necessary), ID proofs for permits or check-ins.
  • Booking & payment details: itinerary, preferences, payment transaction identifiers (we do not store full card details).
  • Technical & usage data: IP address, device/browser type, cookies, analytics data, and geolocation where voluntarily provided.

3. Purposes of Processing

We use personal data to:

  • Process and confirm bookings, issue tickets and invoices.
  • Communicate trip updates and safety information.
    Arrange third-party services (hotels, transport, guides) required to fulfil bookings.
  • Improve our services, perform analytics, and send marketing (with opt-out).
  • Comply with legal/regulatory obligations (tax, safety, law enforcement).

4. Legal Basis

We process data on the basis of: (a) contractual necessity to fulfill bookings; (b) your consent for marketing or optional features; (c) legitimate interests for business operations and fraud prevention; and (d) legal obligations.

5. Sharing & Disclosure

We do not sell personal data. We may share data with:

  • Hotels, transport operators, guides and other vendors strictly to fulfill your booking;
  • Payment processors and banks for payment processing;
  • Regulatory, legal or law enforcement authorities when required by law;
  • Service providers (hosting, analytics) bound by confidentiality.

6. Data Security

We implement appropriate technical and organizational measures to protect data against unauthorized access, loss or alteration. Payment card data is processed via reputable third-party gateways; we do not retain full card numbers.

7. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined (including legal/tax retention periods). When no longer required, data is deleted or anonymized.

8. Cookies and Tracking

Our website uses cookies and analytics tools to improve performance and user experience. You can modify cookie settings via your browser; note that disabling cookies may limit functionality.

9. Your Rights

Subject to applicable law, you may request: access to personal data, correction, deletion, restriction of processing, portability, and to object to processing. For marketing communications, you can opt-out anytime via unsubscribe links or by contacting us

10. Transfers

Where data is transferred to service providers located outside India, we will ensure adequate safeguards or contractual protections are in place.

11. Contact & Grievance

For privacy requests or grievances contact: info@travelbindass.in / support@travelbindass.in / travelbindassguwahati@gmail.com. We will respond within a reasonable period.